Open letter by YouTube on its ‘lack of communication’

From: Youtube. Date: January 10, 2018.

An open letter to our community:

Many of you have been frustrated with our lack of communication recently. You’re right to be. You deserve to know what’s going on.

Like many others, we were upset by the video that was shared last week.

Suicide is not a joke, nor should it ever be a driving force for views. As Anna Akana put it perfectly: “That body was a person someone loved. You do not walk into a suicide forest with a camera and claim mental health awareness.”

 

We expect more of the creators who build their community on @YouTube, as we’re sure you do too. The channel violated our community guidelines, we acted accordingly, and we are looking at further consequences.

It’s taken us a long time to respond, but we’ve been listening to everything you’ve been saying. We know that the actions of one creator can affect the entire community, so we’ll have more to share soon on steps we’re taking to ensure a video like this is never circulated again.

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